RETURNS & EXCHANGES
We want you to absolutely love your new Kin Amora! If your new item is not quite right we have the following return options available:
Full price items
Refund / Store Credit within two weeks of delivery.
End Of Season Sale Items
Return for a Store Credit.
The shipping cost to return item is payable by the customer.
To avoid the disappointment of missing out on your desired item we do not offer exchanges. We recommend purchasing your desired item immediately and sending your original item for a refund or store credit. Please see above to ensure you item(s) are eligible for a refund.
- Your return is initiated within 14 days of receiving your order.
- Your return is sent back within 7 days of being approved.
- Item/s are in original condition (unworn and unwashed with all tags attached).
- Return authorization has been approved via email.
- The shipping cost to return item is payable by the customer.
Kin Amora reserves the right to deny a return if it does not meet the conditions above.
Submitting a Return
- Please submit your return request via firstname.lastname@example.org.
- Once approved, send the item(s) back to us with a copy of your approval email, or a clear reference to your order number.
KIN AMORA RETURNS
1415 Maple Avenue Suite #222
Los Angeles, CA 90015
Please ensure you use a protective bag and a registered/traceable form of postage as Kin Amora will not be responsible for goods that are damaged or lost in transit.
You will receive an email notification once your return is received and processed. Store Credits and Refunds are issued instantly on our end, but refunds can sometimes take up to 7-10 business days to be processed by your bank.
Kin Amora accepts the following payment methods:
- Credit cards: Visa, MasterCard, American Express
- Credit note
- Gift cards purchased from Kin Amora
Kin Amora does not accept cheques, cash, money orders, or orders taken over the phone. Only one method of payment can be accepted per order, with the exception of credit notes and gift cards.
AfterPay allows you to complete (and receive!) your purchase now and make equal fortnightly payments directly to AfterPay.
Purchases can be made using AfterPay for values up to $1,200.
CUSTOMS & DUTIES
All customers are responsible for customs/imports duties & taxes on orders outside of the United States. Kin Amora is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
We recommend contacting your local custom office for further information.
TERMS & CONDITIONS
Please review the basic rules that govern the use of and purchase of our products.
Website, Instagram and Facebook use:
Use of www.kinamora.com constitutes acceptance of these terms and conditions. Kin Amora may make changes to the information on our website and social media sites or to services described therein, at any time and without notice. Kin Amora may change, move, delete or add to the site frequently.
All trademarks, service marks, trade names and photography are the property of Kin Amora. No use of these may be made without the prior written consent of Kin Amora. The products, logos, designs, advertisements and photographic images described or displayed are the intellectual property of Kin Amora and may not be used without permission. Our website and social media sites as a whole are protected by copyright and trade dress, all worldwide rights, titles and interests are owned by Kin Amora. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this sites. Kin Amora garments can only be purchased for personal use and may not be resold or hired out for commercial use without the express written consent of Kin Amora. Any violation of this may result in legal action.
Communications and submissions:
All communications, comments, feedback, suggestions, ideas or other submissions offered to Kin Amora shall be and remain the property of Kin Amora. In turn, Kin Amora shall be free to use the content of such communications (including ideas, inventions, concepts, techniques) for any purpose including development and/or marketing of goods and services. By participating in surveys, contests or promotions of this site or but requesting promotional information or updates, you hereby agree that Kin Amora may use information about you for marketing, product development or promotional purposes and is under no obligation to pay the user any compensation for any submissions.
Products seen on Kin Amora have limited availability and are subject to supply. Descriptions, specifications, colours and pricing are subject to change at any time and without any notice. Prices displayed on the site are quoted in US Dollars (USD).
Kin Amora may provide links or references to other sites, but is not responsible for the content of such other sites and shall not be liable for any damages or injury arising from that content.
By your use of this site, you acknowledge that use of this site is at your sole risk. That you assume full necessary servicing or repairs of any equipment you use in connection with your use of this site and that Kin Amora shall not be liable for any damages of any kind related to your use of this site.
Limitation of liability:
Kin Amora shall not be liable for any damages of injury resulting from your access to, or inability to access this site, or from your reliance on any information contained in this site.
This site and its contents are displayed solely for the purpose of promoting Kin Amora and its products and services. This site is controlled and operated by Kin Amora. Kin Amora reserves the right to make changes to the information in the site or services described therein, at any time without notice.
You may terminate this agreement at any time. Kin Amora may terminate this agreement at any time without notice and deny you access to the site if you fail to comply with the provisions of this agreement.
We reserve the right:
- To cancel any order, at which time, we will immediately notify this action by email or phone, using the email address or number/s provided. We will refund the currency paid using the original method received.
- That all orders are subject to availability of stock.
- To take reasonable steps to verify that the order and credit details are bona fide.